GENESIS

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  • Email: strata@genesistrata.com.au
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Our Services

Strata management services that serve you

Our Services

Everything we do, is designed with YOU in mind

We’ll support you, advocate for you, and empower you with the knowledge you need to feel confident in the integrity of your strata scheme.

Services

Your strata managing agent plays a crucial role in managing the operational, functional and administrative aspects of your community. But imagine if your agent did more. What if your agent could activtly work beside you to make your strata life, strata-stress free? The team at Genesis appreciate that our relationship with you is one based on trust, and we take that seriously. Of course, we'll act as your agent, and do a great job at it, but we'll do so much more.

STRATA SUCCESS

Our job is ultimately to achieve one thing, to make your life, strata-stress free. Simply acting as your agent won't do this. So we've created a service that does. Through support, advocacy and education, we've made things easy for you.

Empower

When you need it

Want to understand how strata works so you can confidently navigate your strata life? We’ve got you!
We won’t gatekeep our knowledge and experience.
We offer resources, a knowledgeable team and our exclusive Strata Success program which all have ONE goal, to empower you with knowledge, so you can make decisions quickly & easily.
We want to give you the confidence and empowerment gained through knowledge. Use our experience

Advocate

Conflict free advice

Have you ever wondered whose side your strata manager in on? Its wrong right?
You won’t ever need to ask with the Genesis team. We’re not torn in different directions. We don’t own a building management arm, or a handyman service, a building company, a plumbing company or insurance shares.
We do one thing and one thing only. That’s great strata management. Which means we’re only and always on your side.
We’ll advocate for the best value for money, the best outcome, the best solution…for YOU.

Support

When you need it

Are you sick of being told that something isn’t possible in strata? Yeah, us too!
Our team are solutions focussed. We’ll work with owners to find a way to yes.
Our advice will be grounded in years of experience, and the practical application of relevant legislation.
Sure, it might mean a compromise, but we’re here to make the win/win situations happen.
We’ll support you through every step of your strata ownership experience.

Our Services

The expected services, and so much more

The Genesis Strata Management Service Suite will ensure you get both the services you need, and the extras you deserve

Services

Financial Management

We manage the financial aspects of your community. This includes preparing and managing the annual budget, collecting strata fees/levies from owners, paying invoices and bills on behalf of the owners corporation and keeping financial records.
We will also manage all your tax and BAS obligations, prepare your accounts for audit and send out monthly reporting.

 

But you want more right? And so you should, it’s your money! How about…

 

  • FREE 24/7 online access statement AND the community financial statements
  • Term deposit accounts to make the most of your money
  • Financial health check every quarter
  • FREE online invoice approval system
  • Accrual accounting

Services

Administration and Record Keeping

We’ll maintain all your important records and documents, including meeting minutes and agendas, by-laws, contracts, insurance policies and correspondence. We’ll do it well, in easy to navigate folders that make it simple for us to give you the information you need when you need it.

We’ll also:

  • Keep an individual file for every owner, so our team always know your history.
  • Upload your important documents, like insurance certificates, agendas and minutes, annual fire safety certificates and reports to the owner portal, so you can access them 24/7, at no cost.

Services

Meetings

Your Annual General Meeting and committee meetings will be managed by us. We prepare user-friendly agendas and minutes, seeking committee approval on the final documents before they are issued. We can either chair, or support the chair during the meeting, ensuring a successful meeting where owners walk away, confident in the decisions they made. Every time.

Add in

  • Hybrid meetings where owners can attend online or in person, providing a better opportunity for participation.
  • On screen financial presentations.
  • An annual report, including budget overview with the AGM.

Services

Insurance & Risk Management

Completely independent, we will work with the best specialist insurance brokers to ensure your building has the most appropriate cover possible, and the best price on the market. We’ll support the tender process by ensuring the broker has the most relevant and current information about your scheme.

We’re also going to activtly seek to save you money by

  • Discussing your risk profile with the broker and finding out how we can reduce it.
  • Having NO shares or business association’s with any insurance or broking firms, we work only for you.
  • Being flexible with commission arrangements. We’re happy to discuss different options with you.

Services

Repairs, Maintenance & Compliance

We’ll coordinate with contractors and service providers to undertake both regular and contracted maintenance, as well as ad hoc repair requirements as needed.
All contractors are vetted to ensure they have the correct insurances and qualifications to be working on your building. We’ll also make sure they have the experience and skills to get the job done right.
Your fire safety statements, lift registration, pool safety registration, cooling towers, WHS and any other compliance requirements are all taken care of. Completed and lodged on time.

Add in

  • Benchmarking what you pay against your neighbours to know you’re getting value for money.
  • Using your existing contractors if you love them, it’s always your choice.
  • Strategic relationships so your job goes to the top of the list.

How much does it cost?

Honestly...it depends.

Every community is different, which we know sounds cliche, but is true.
Our minimum fee starts at $5,000 (excluding GST) and after that we tailor our quotations to match your requirements. Factors that contribute to your quote include:

  • The size of your building
  • The type and complexity of amenities you have in your community
  • How many meetings you would like included in your base fee?
  • If you prefer a more inclusive fee, or pay as you go

With strata management services, you'll get what you pay for

Our advice is to be clear on what services are important to your community, and ask for a quotation that includes everything you want. Sometimes the basics are enough. But if you want to free up your time, and more importantly, free up that strata stress, a more personalised and inclusive service might be best.

Book an appointment

Let's chat about how we can help you

We love to chat al things strata. To find out if we can help you, book an obligation free call!