Our people put you first

Our Team

Best Professionals

Meet our team

Natalie Fitzgerald

Director & Licensee-in-Charge

Natalie is an award-winning strata manager with over 20 years’ experience in the sector. Bringing a leadership style that centers on honesty, communication and empathy, this commitment to kindness and respect extends to team members, and customers. Natalie is a sought-after guest speaker and facilitator and has presented for City of Sydney, University of New South Wales, Griffith University, Deakin University as well as the Owners Corporation Network and Strata Communities Australasia. She has been a podcast guest on Your Strata Property and CourageousConversations. Natalie is a proud member of the Women in Strata steering committee. In her spare time she is writing a horror podcast (title pending) and spending time with her family exploring new places and finding friendly dogs to pet.

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Zohra Azizy

Senior Strata Manager

With an impressive 8 years in the sector Zohra is a strata manager motivated by challenges. She is an advocate for fostering meaningful relationships with her customers and is known for going out of her way to deliver a truly personalised service. As a strata owner herself Zohra is able to empathise with the needs of owners and delivers a service that reflects this. Zohra is an expert in managing large and multi-entity schemes, where she enjoys the challenge of making so many different people happy in their strata homes. You’ll often find Zohra at her buildings mingling with her customers. When not working Zohra can be found out and about in Sydney with her insta-famous dogs.

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Silvestro Musumeci

Senior Strata Manager

A true team player Silvestro joined Genesis at the beginning of 2023 bringing with him over 20 years’ experience in strata and real estate and a commitment to outstanding communication. A class 1 License holder, Silvestro is motivated by problem solving, enjoying the challenge of finding the missing puzzle piece to make his clients happy. He connect with his customers and team mates alike through conversation and active listening. A published author, Silvestro loves to push himself with running and you might find him participating is Sydney’s many running competitions.

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Nicole Johnson

Strata Assistant

Nicole has worked in the strata industry for the last 10 years, discovering that helping owners live their best strata life was the career for her.
With her father being a building manager and having lived in a commercial strata building for 30 years, it’s no surprise Nicole gravitated into the strata field. Outstanding attention to detail and a typing speed of 90+ WPM are two of Nicole’s strongest skills. These traits, combined with her natural service ability and problem-solving skills make Nicole the go-to person for getting things done.
After office hours, she creates dried flower arrangements and enjoys attending concerts and stand-up comedy.

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Lauren Maher

Strata Manager

Lauren is a motivated strata professional holding a Class 2 Strata Management License in NSW. With close to 8 years’ experience in the Strata industry, Lauren started her Real Estate career as a Strata Management receptionist and quickly excelled to become a Strata Manager. She was honored to win Strata Manager of the Year three years in a row with her previous Strata Management company. Her friendly and caring attitude keeps those around her ensured that she will help wherever possible. In her spare time, Lauren loves to curl up with a good book, a cup of tea and her trusted French Bulldogs by her side

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Veronique Ky Kuek


Vee is an extremely detail oriented professional with over 20 years accounting experience. She heads up the Genesis accounts team. Veronique is very focused on deadlines, accuracy, customer satisfaction, quality work and goal achievement. Veronique has proved to be a very self-motivated and integral part of the Genesis team. She especially enjoys the complex work associated with building management committees.

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Melody Zhang

Accounts assistant

Melody is a trust accounts assistant, she joined Genesis Strata since 2018. She is professional, diligent and trustworthy. Making her the perfect accountant. Melody has a Bachelor of Commerce (Accounting and Finance) from the University of New South Wales. She is responsible for working on accurate recording of all transactions, correspondence with owner’s corporations, committee members and contractors, reviewing financials and reconciliation of accounts.Outside of the office, Melody enjoys the outdoor activities, hiking, diving, and spending time with family and friends.

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Maria Kyparissis

Compliance Manager

With her past experience being in compliance in the financial sector, Maria has a results-oriented attitude together with strong analytical skills. Her “eye” for detail is perfectly suited to strata. Having excellent communication skills and a customer service orientation Maria is able effectively handle challenging customer queries with ease and a smile.Maria loves to crochet and travel, often visiting Greece to spend time with her family.

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Caitlin Dotong

EA to Natalie Fitzgerald

With a Bachelor of Arts in Communication, Cait loves to make sure everything is running smoothly and everyone is informed, prepared and placed for success. Caitlin assists our L-i-C keep Genesis on task and delivering great service. She has an innate ability to know who needs what when and never misses a deadline. Caitlin is all about the detail, and gets satisfaction from ending her day with a completed to-do list. As part of the marketing team Cait combines her attention to detail and creativity.

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Neil Puno

Data Manager

Having earned a Bachelor of Science (Medicine) Neil is an excellent example of maintaining excellence through accuracy. Neil maintains all our data records within our software environment and produces important documents for owners as required. He recently completed the massive project that was getting all the data required onto the NSW Strata Hub. Neil has a quirky sense of humour and often makes the team laugh, which combined with his calmness, makes him a much appreciated member of the team. Best of all, Neil likes to read the instructions, making things happen when they first appear too complicated.

Want to implement Strata Success and make your strata life easy? Request a quote here